Managed IT Support
Reduce downtime and improve performance levels.
By outsourcing your IT support to SEBS IT, you remove the complexity and costs associated with managing your internal service desk. Our team of expert technicians are skilled across every facet of IT.
You will have direct access to our team of dedicated support personel who can assist with any issue, question or concern, whether they are becoming your IT support or wrapping around your existing IT team. Dedicated IT Service Desk is part of a range of Managed IT Services we provide.
You will have direct access to our team of dedicated support personel who can assist with any issue, question or concern, whether they are becoming your IT support or wrapping around your existing IT team. Dedicated IT Service Desk is part of a range of Managed IT Services we provide.
IT Support Plans
Our IT support plans are perfect for SMEs, who want to be running their business rather than managing their IT
IT Security Reviews and Audits
We can help you understand potential threats and provide systems to remove the threat of cyber attack to help keep your business safe.
Cloud Migration & Backups
We offer cloud data migration solutions for migrating users, copying file storage and backing up your files anywhere
IT Support
Because it matters, leave it to us
IT support you need, when and where you need it. SEBS IT service desk provides the assistance to rapidly solve any IT problems, minimising the potential risk of disruption or downtime to your business.
Increase Productivity
With Managed IT Support Services we become your go-to for anything IT, freeing up your staff to focus on the business.
Achieve Scalability
We help you use Cloud Services to transform your processes so you can gain efficiency and future proof your business.
Reduce Cyber Risk
We help you reduce risk with Cybersecurity Services so you can keep your business safe from Cyber threats.
Business Continuity
We protect your valuable data with Managed Backup business can keep running no matter what happens.
Our Services
IT Support for SMEs and in-house teams
Services
Managed IT Support
A well-implemented IT support plan is crucial for the success of any business. Our team of experts will serve as your dedicated partners in providing strategic IT support, customized to meet your specific requirements. We will oversee the management of your entire IT infrastructure and provide assistance to your users, allowing you to concentrate solely on achieving your business objectives
Read MoreIT Consultancy
Maximize the effectiveness of your business technology with our expert strategic guidance. Our IT consultancy services are designed to align your technology with the unique requirements of your business, unlocking its full potential.
Read MoreOnsite Support
This package not only offers unlimited remote IT support from our in-house Service Desk, but also includes unlimited onsite engineering time. With our knowledge and guidance, it serves as a cost-effective alternative to maintaining your own IT team and managing HR.
Read MoreOutsourced IT Support
Maintaining a productive and all-encompassing support system internally can be expensive and time-consuming. Moreover, there can be challenges related to staff absences and turnover. It makes sense to consider outsourcing some or all of your service desk IT support operations. Our outsourced solution offers a versatile selection of support services for businesses, such as 24/7 monitoring, remote and onsite assistance.
Read MoreReady to Upgrade Your IT Support Package?
We are ready to help you
Why Us?
Our full IT Support package includes
SEBS
At SEBS IT, we offer outstanding IT Support Packages built with businesses in mind. Our dependable IT Support will provide your business with the IT support services you need. Whether that's full support, remote support or just additional help for your in-house team, we have a solution that will work for you.
- Unlimited calls to our help desk.
- Network monitoring.
- New technology advice.
- Unlimited call-outs to your sites.
- Account Manager.
- Preferential project rates.
- 24/7 proactive monitoring.
- Service reports.
- Fixed monthly fee.
Comparison
IT Helpdesk Comparison
Helpdesk
Typical IT Helpdesk
- Calls answered by a call loggers.
- Often need to escalate calls.
- May use a lot of techno jargon.
- Repeat the problem to other support staff.
- Long response times.
SEBS IT Helpdesk
- All calls answered by engineers.
- Knowledgeable and helpful from the start.
- Friendly, experienced and relatable.
- Technical helpdesk staff can own the problem through to resolution..
- Rapid solutions.
Where do we Cover?
Our IT Support Covers all of East and West Sussex
Area
We’ve been providing an IT support service to companies in the South East for over 40 years now. Our IT Support company in Haywards Heath has a far reach – Covering not only local towns and cities such as Brighton & Hove, Haywards Heath, Burgess Hill and Crawley to slightly further afield including Eastbourne, Worthing, Henfield and Portsmouth
Reliable IT Support
SEBS IT offer a wide range of totally managed IT Support and Remote support solutions to SMB’s and mid-range businesses across the South East. As a Haywards Heath based IT support business we work with a variety of business sectors, including Architectural, Finance and Professional Services to name a few, we are well equipped to understand most industries.
We are highly thought of as an IT support company in Sussex, due to our emphasis on proactivity. From the very beginning of any IT Support agreement we are monitoring your network and are alerted of any issues before they affect the running of your business, monitoring also allows us to make proven recommendations based on your issues and business goals, As well as tweaking any IT plans you have, to accommodate any changes or developments that may have happened within your business.
Trusted IT Support
SEBS IT provide exceptional solutions enabling you to concentrate on your business, Reliable and efficient IT Support is the keystone of any growing business, we work tirelessly to be the perfect IT Support company that every Sussex based business needs. As a company based in Sussex for over 40 years, we understand the pains and processes you go through daily
Our IT support services can support businesses through ticket logging and monitoring from 1st to 3rd line providing a dedicated service for you and your employees. We also monitor your ICT infrastructure using the lastest automated toolsets that self-heal commonn malfunctions on your network before you know they even occurred. Our team will be alerted to faults and will act immediately to ensure the fastest possible response to potential issues.
Managed IT Support in the South East of England as well as Remote IT Support Services are what we do. Fully managed IT Support in areas including East and West Sussex , Hampshire and Kent
What other services do we offer?
Managed IT Services
01
Managed services is our core business, and we offer proactive IT support to all sizes of businesses.
Read More
Cyber Security
02
We proactively protect your organisation from the inside out with our advanced managed security services.
Read More
Cloud Services
03
Cloud based solutions, such as Microsoft 365, cloud computing allows you to operate securely from anywhere.
Read More
Internet Connectivity
04
Staying competitive means staying connected. The quality of your internet goes hand in hand with your the productivity and profitability.
Read More
Phone Systems
05
Collaborate with our VOIP phone System, connectivity, internet, audio, and video conferencing solutions.
Read More
Questions?
IT Support & Services FAQ
Q: What is the difference between IT support services and IT solutions?
A: IT support services are a team of technical experts that support, maintain and monitor your business over a contractual length of time. IT solutions design, install and implement systems, usually undertaken on a project based/short-term contract.
Q: What services come under IT support?
Q: What does IT Support do?
Q: What is IT Support?
Q: How can SEBS help my business become more efficient?
A: When your staff get interrupted by an IT issue productivity plummets. They want (and deserve) a fast and reliable resource to resolve their technical issues, no matter the size of their problem. We provide your staff with unlimited direct access to our team of IT experts as part of our Managed IT solution. Feel as though you have an in-house enterprise IT department - without the costs.
Q: How can you help protect my business against cyber attacks?
Q: How easy is it to switch your IT support to SEBS?
